Whilst we cannot guarantee to always find what you are looking for, we will make every endeavour on your behalf, using the contacts available to us, to provide you with a competitive quotation promptly.
All goods remain the property of M.O.S. until paid for in full.
Parts supplied by M.O.S. may not be returned without first obtaining a returns authorization number. Please note that parts are supplied by M.O.S. based on the information supplied to us by you. No parts may be returned which are subsequently found by you to be unsuitable, where this is due to the information supplied by you to M.O.S. being incorrect or incomplete,or is due to your misdiagnosis of the fault.
Microwave Radiation can be harmful! It is strongly recommended that a Microwave should be checked for Radiation Leakage after any repair or adjustment is carried out to the door, or if the Magnetron fixing is disturbed.
In the interests of Customer safety, parts should be fitted by a suitably qualified person, with the machine disconnected from the mains electricity supply.
M.O.S Appliance Spares accept no liability for any damage or injury, however caused, due to the fitting of parts supplied by us subsequently fitted by you, or any third party appointed by you, whether or not said third party is suitably qualified to fit the parts.
Disclaimer
TO THE FULLEST EXTENT PERMITTED AT LAW, M.O.S IS PROVIDING THIS WEB SITE
AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS
OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE
INFORMATION, ADVICE, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING,
WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN ADDITION, M.O.S DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE
VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability information
is subject to change without notice. Except as specifically stated on this Web site,
to the fullest extent permitted at law, M.O.S will not be liable for damages arising
out of or in connection with the use of this Web site or the information, content,
materials or products included on this site. This is a comprehensive limitation of
liability that applies to all damages of any kind, including (without limitation)
compensatory, direct, indirect or consequential damages, loss of data, income or
profit, loss of or damage to property and claims of third parties. We do not guarantee
that the M.O.S web site will be compatible with all hardware and software which may
be used by visitors to the site.
When ordering goods or services using this site you are entering into a legally binding
contract with M.O.S. Appliance Spares.
Working days
Monday to Friday, excluding public
holidays.
Guarantee
Most of the parts we sell carry a six month guarantee against faulty
materials or workmanship. In the unlikely event of component failure please contact
our Customer Services Department by e-
Special Orders
Special orders are non stock lines. These items will be specially
ordered on your behalf. The delivery times specified are based on the past performance
of the manufacturer. We regret that we can not guarantee delivery within this time
but we will keep you informed if a longer than usual delay occurs. Please note that
special order items can not be returned to the manufacturer for a refund.
Delivery
Times (stock items)
Stock lines are usually dispatched the same working day. Most
small items are dispatched by First Class Royal Mail. Delivery times vary but most
orders arrive within 3 working days. If your order has not arrived within this time
scale, please contact your local sorting office as many undelivered orders are found
there. Heavy items, such as motors are usually dispatched by Parcel Force Standard
Delivery. This service usually takes 3 to 6 working days to arrive.
Damaged Goods
If
you receive an item that has been damaged, please contact us immediately to arrange
a replacement. We will require return of the damaged item.
Incorrect Goods
If you receive
an incorrect part that we looked up for you, please inform us immediately so that
we can arrange despatch of the correct part as soon as possible.
Complaints Procedure
If you wish to convey a complaint about our products or service
please write to M.O.S. 11 Cotman Drive, Hinckley, Leicestershire. LE10 0GB England
or send a Fax marked "FAO Customer Services" to +44 (0) 1455 451541 or e-
Your statutory rights are not affected
Please print a copy of our Terms & Conditions, and retain for reference.
